Privacy Policy

Effective Date: December 6, 2024

At VitoLubeCar, we respect and prioritize the privacy of our customers. This Privacy Policy document explains how we collect, use, protect, and store your personal information. By accessing or using our website, you agree to the collection and use of information in accordance with this policy.

If you have any questions regarding this Privacy Policy or would like further information, please contact us at:

Contact Information:
Email: info@vitolubecar.net
Phone: (870) 622-0972
Street Address: 701 E Bard Ave, Osceola, Arkansas (AR), 72370

1. Information We Collect

We collect both personal and non-personal information to provide and improve our services. This information may include:

Personal Information:

  • Name
  • Email Address
  • Phone Number
  • Shipping and Billing Address
  • Payment Information (such as credit card details)
  • Purchase History

Non-Personal Information:

  • Browser type
  • Device information
  • IP address
  • Referral source
  • Date and time of visit
  • Pages visited on the website

We collect personal information when you make a purchase, subscribe to our newsletter, or interact with us in other ways, such as through contact forms, surveys, or promotions.

2. How We Use Your Information

The information we collect from you is used for several purposes, including:

  • To Process Transactions: We use your personal data to fulfill orders, process payments, and provide customer service.
  • To Improve Our Website and Services: We analyze user data to optimize and enhance the user experience on our website, making improvements where necessary.
  • Marketing and Communication: We may use your contact information to send you marketing communications, newsletters, and promotions, but only if you have opted in to receive such communications.
  • Customer Support: We may use your information to respond to inquiries, process returns, or resolve any issues related to your orders or services.
  • Legal Compliance: We may need to use or disclose your information to comply with applicable laws and regulations.

3. How We Protect Your Information

We take the security of your personal data seriously and implement appropriate security measures to safeguard it. These measures include:

  • Encryption: We use Secure Socket Layer (SSL) technology to encrypt sensitive information such as credit card details during transmission.
  • Access Control: We restrict access to personal data to only those employees or contractors who need it to perform their duties.
  • Regular Audits: We conduct regular security audits to ensure that our data protection practices are up-to-date.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted third parties who assist us in operating our business, such as:

  • Payment Processors: To complete transactions.
  • Shipping Partners: To fulfill your orders and deliver products.
  • Service Providers: For services like email marketing, analytics, and customer service.

All third parties we work with are required to maintain confidentiality and only use your information for the purposes stated in this Privacy Policy.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience on our website. Cookies are small data files stored on your device that allow us to recognize your preferences and activities.

You can control the use of cookies through your browser settings. However, if you disable cookies, some features of our website may not function as intended.

6. Your Data Protection Rights

Under applicable data protection laws, you have the following rights:

  • Access: You can request to access the personal data we hold about you.
  • Correction: You can request that we correct any inaccurate or incomplete information.
  • Deletion: You can request that we delete your personal information, subject to certain legal obligations.
  • Object to Processing: You can object to the processing of your personal information in certain circumstances.
  • Withdraw Consent: If you have given consent for us to process your personal data, you can withdraw that consent at any time.

To exercise any of these rights, please contact us at the details provided below.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. We may also retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed about how we are protecting your information.